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Privacy

DECLARATION OF PRIVACY

Information on the processing of personal data

Introduction

We would like to assure you that for QUALITY fashion BRANDS EXCLUSIVE MON/PI IKE (QUALITY FASHION BRANDS) with VAT number: 801101763 based in Ermou 7, P.C. 10563, Tel: 2103229688 the protection of our customers’ personal data has major importance. We therefore take appropriate measures to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set out in the legal framework, both by the company itself and by third parties who process personal data on behalf of the company.

We would also like to assure you that in QUALITY FASHION BRANDS, we do not collect data on minors under the age of 16.

The company QUALITY FASHION BRANDS based in Athens Attica, Ermou 7, P.C. 10563, e-mail: info@houseofjewels.gr, website:  houseofjewels.gr, Tel: 2103229688 informs that, for the purposes of exercising its business activities, it shall process personal data of its customers in accordance with the applicable national legislation and the European regulation 2016/679 on the protection of individuals with regard to the processing of personal data; and the free movement of such data (general Data Protection Regulation, hereinafter referred to as "the Regulation") as applicable.

For any matter regarding the processing of personal data please contact the e-mail: info@houseofjewels.gr

What is the purpose of processing and how we use your personal data

We use your data in a variety of ways that vary according to the specific processing purpose, as they are listed below. There are cases in which QUALITY FASHION BRANDS will not be able to take action if it does not have specific personal data, such as your personal data required when processing your orders, so that they can delivered by the carrier to you and not to another third party.

The purposes of processing your personal data constitute:

(a) The provision of the services you entrust to us and you wish to receive from us, for example the purchase of products you wish to purchase from us.

Specific:

Order execution

To deliver your orders and to be able to support you after the sale, the necessary information we need is:

  • Your full name and for businesses tax number, tax office, profession, so that the employee knows to whom he/she must deliver
  • The billing and/or delivery address so you can pick up at your place
  • The phone number so we can communicate with you regarding your order
  • The mobile phone number for your electronic information or telephone communication regarding your order
  • Your email address in order to receive updates regarding your order
  • All of the above are necessary for the prevention and detection of fraud against you and against our company.

(b) Upon your consent, and if you have granted us, either when creating a member account, or when registering for our newsletters and personalised communication, any possible necessary information is provided, and the following features:

Subscribe to our newsletter, send updates and offers:

  • For subscribing to newsletters, receiving updates and offers, you must give us your e-mail address (e-mail)

By subscribing to our newsletters, personalized updates and your respective consent, you will be able to enjoy all our updates and promotions that we send via email and text messages or Instant messaging via relevant services (for example by SMS, Viber, Push Notifications etc.).

Create a member account:

  • To create a member account, you must provide us with your e-mail address and set your own personal passwords.

By registering and your consent, you will be able to receive all the updates and offers we send via email and text messages or Instant messaging via relevant services (for example, SMS, Viber, Push Notifications etc).

Customer Satisfaction Survey

The data we collect from our website is used for your participation in a customer satisfaction survey, subject to the specific conditions laid down in the legal framework. The customer satisfaction survey today is done through electronic communication.

 

Personalized Communication (profiling)

Wishing to provide you with the best possible experience, personal data collected from our website may be used to send you personalized updates, with your consent, under the specific Conditions laid down in the legal framework. More information about conducting profile training in the corresponding section below.

Create a member account using social media:

  • To create a member account using social media you must give your consent to the social media
  • An essential element we receive from the social media is your email address
  • The additional information we receive depends on the social media – it can be either your gender, your date of birth, or both, if and when you have declared it public.

For more details on the use of social media, see the relevant section below.

By creating a member account in accordance with the above and your respective consent, by completing the relevant check box, you will make your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account information, your order history and the status of your open orders, wish lists and all the settings offered on the page "My account".

This will allow you to access all your information so that you can fill it out or modify it as you wish. You will be able to enter all the necessary information for the execution of your orders, so that you do not have to fill them each time you order.

You will also be able to add additional information such as your gender and date of birth, which will allow us to offer you a more personalised update, closest to your needs.

Credit/Debit card details

  • Credit card information, are requested at the completion of your order, if you choose the relevant payment method and relate exclusively to the electronic transaction, through a secure environment of the banking institution for the completion of the payment only. QUALITY FASHION BRANDS does not store any credit/debit card data on its systems.
  • In order to implement the cardholder's certification service, it may be necessary to transfer their card details to a third party provider cooperating with the bank which implements the completion of the card payment process.

 

What are the legitimate grounds for processing your personal data?

 

We only process your personal data you provide to us, when we have a legitimate reason to do so.

Legal grounds for processing your personal data constitute:

(a) The provision of the services you entrust to us and you wish to receive from us, for example the purchase of products and therefore the fulfillment of our contractual obligations in this context, for the proof of your orders, for after sales support, to communicate with you about your orders and generally where it is reasonably necessary or necessary to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce the Terms and Conditions.

(b) Safeguarding and protecting the legitimate interests of both your own and ours. Thus, we use CCTV and security cameras in our company's natural spaces in order to be able to protect the safety of natural persons, materials, installations as well as in our electronic pages and special security software that aim to detect and prevent malicious actions: specifically during your visit to the natural areas of our company and our electronic pages we use information, such as for example, the IP address, location information, users’ devices, etc., in order to detect or prevent scams or abuses of our website.

(c) Compliance with an obligation imposed by law, such as regulatory compliance for tax purposes

(d) The consent you provide under the specific conditions set out in the legal framework in order to: Subscribe to our newsletter, receive updates on products, services, promotions, participate in a satisfaction survey, send you personalized updates, etc. QUALITY FASHION BRANDS or third-party partners, which process personal data according to the current framework.

 

Are minors and children allowed to use our website?

QUALITY FASHION BRANDS does not offer its products and services for purchase, from children and minors under 18 years of age. The children's products we offer for purchase are intended exclusively for purchase by adults and not by children or minors under 18 years of age. If you are under the age of 18, you may only use our website with the participation and approval of a parent or guardian.

To whom we transfer the data:

QUALITY FASHION BRANDS transmits personal data to its employees as well as third parties, to whom the company assigns the processing of personal data on its behalf, for the purpose of better provision of its services. Specifically:

 

The data is transferred only to affiliated companies with QUALITY FASHION BRANDS who provide services for the purpose of sending advertising material and personalised offers. Also, these data are transmitted to the partners of QUALITY FASHION BRANDS, in order to evaluate the quality of service and the evaluation of products & our services.

Also for the purposes of implementing the contract of sale, data is transmitted to affiliated undertakings entrusted with the execution of part of the contract, such as transport companies for the purpose of delivering to you the goods or selected pick-up points.

In these cases QUALITY FASHION BRANDS remains responsible for the processing of your personal data and defines the individual elements of the processing, and signs a special contract with the third parties to whom it entrusts the execution of activities processing in order to ensure that the processing is carried out in accordance with the applicable legal framework and that any natural person may freely and unhindered exercise the rights conferred on him by the legal framework.

Storage interval

The length of time the data is stored shall be decided on the basis of the following specific criteria as appropriate:

-When processing is required by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.

-When processing is performed on a contract basis, your personal data is stored for as long as necessary for the performance of the contract and for the Foundation, exercise, and/or support of legal claims under the contract.

-For the purposes of promoting products and services (marketing activities), your personal data is kept until the withdrawal of your consent. This can be accomplished by you at any time. Revocation of the consent shall not affect the lawfulness of the processing based on acquiescence in the period prior to its revocation.

We will also retain your account data for as long as you maintain it and have not requested its deletion. Your data, which you give us in order to provide you with services, will be retained for as long as necessary so that we can continue to provide you with these services. If it is reasonably necessary or necessary to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce the terms and conditions, we may retain some of your information. As required, even after your account expires or we no longer need to provide you with your services.

To revoke your consent please contact the email: info@houseofjewels.gr

 

You can also use the unsubscribe options by following (by clicking) the corresponding link in our electronic communications.

What are your rights in relation to your personal data

Any natural person whose data is processed by QUALITY FASHION BRANDS enjoys the following rights:

Right of Access:

You have the right to be aware and to verify the legality of the processing. So you have the right to access your data.

Right to copy-update

Upon request, a copy of the personal data processed shall be provided. If the data subject submits the request by electronic means and unless the data subject requests otherwise, the information shall be provided by electronic mail.

Right of rectification:

You have the right to study, correct, update or modify your personal data by contacting the above e-mail.

Deletion right:

You have the right to request deletion of your personal data when we process it on the basis of your consent or in order to protect our legitimate interests. In all other cases (such as where there is a contract, obligation to process personal data imposed by law, public interest), this right is subject to specific restrictions or does not exist depending on the case.

Right to restrict processing:

You have the right to request restriction of processing of your personal data in the following cases: (a) when the accuracy of personal data is disputed and until verification is made, (b) when you object to the deletion of personal data and you request for deletion the restriction of use, (c) when personal data is not needed for the purposes of processing, it is however necessary for you to establish, exercise, support legal claims, and (d) when you oppose the processing and until it is verified that there are legitimate reasons that concern us and override the reasons why you oppose the processing.

Right to object to the processing:

You have the right to object at any time to the processing of your personal data in cases where, as described above, this is necessary for the purposes of legitimate interests that we seek as controllers, as well as processing for direct marketing and consumer profile training purposes.

Right to Portability:

You have the right to receive free of charge your personal data in a format that will allow you to access them, use them and edit them with commonly used processing methods. You also have the right to ask us, if technically feasible, to transmit the data directly to another controller. This right exists for the data you have provided to us and processed by automated means based on your consent or in the performance of a relevant contract.

Right to withdraw consent:

Finally, QUALITY FASHION BRANDS informs you that where processing is based on your consent, you have the right to withdraw it freely, without affected the lawfulness of the processing that was based on your consent before you revoke it. To revoke your consent please contact the e-mail: info@houseofjewels.gr

You can also use the unsubscribe options by following (by clicking) the corresponding link in our electronic communications.

To exercise any of the above rights, please contact the e-mail: info@houseofjewels.gr

Right of complaint to the APCPS

You have the right to lodge a complaint with the Personal Data Protection Authority (www.dpa.gr): Call Center: (+ 30) 210 6475600, Fax: (+ 30) 210 6475628, Email:  contact@dpa.gr

Personal Data security

QUALITY FASHION BRANDS implements appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or unlawful access to them, use, modification or Their disclosure.

Information about Cookies

What Cookies are?

"Cookies" are small files with information that a website stores on a user's computer (usually in the web browser such as Chrome, Opera, Mozilla Firefox, Edge, etc) so that every time the user logs on to the site, the last to retrieve such information and to provide the user with relevant services. A typical example of such information is the user's preferences on a web page, as stated by the choices made by the user on this website (e.g. selecting specific "buttons", searches, advertisements, etc.).

How and why do we use Cookies?

Houseofjewels.gr uses "cookies" to collect online activity information to store your preferences and settings and to optimize the site navigation experience. Also, we use cookies to personalize content and advertisements, provide social media features, and analyze your traffic. In addition, we share information about how you use our web site with social media, advertising and analytics partners who may combine them with other information that you have provided to them or that they have collect in connection with your use of their services.  

Cookies in no way harm your device and may allow us to offer you faster and better navigation on our website.

Use of Cookies:

We store the strictly necessary cookies on your device for the operation of the website.

By further using the site you consent to the use of cookies.

Cookies sent from our web site and stored in your electronic device are indicative of the following:

  • IIS Session Cookie
  • B2C Platform Cookies
  • cardinalcommerce
  • Google Analytics
  • Google Adwords
  • AdNexus™
  • Neustar® AdAdvisor®
  • DoubleClick (Google)
  • AddThis
  • Lotame Solutions
  • AdRoll

By disabling Cookies or withdrawing your consent, certain features of the website will not be available. In addition, the performance and functionality of the website may be affected.

How to delete cookies

You can delete cookies and disable their use.

Select the browser you are using and follow the instructions:

Chrome- Https://support.google.com/chrome/answer/95647?hl=el

Safari- Https://support.apple.com/kb/ph21411?locale=en_US

Firefox- Https://support.mozilla.org/el/kb/pws-energopoiw-th-leitoyrgia-do-not-track

Edge- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

If you are using another browser, consult the provider's information.

Conducting automated processing and/or profiling

During your visits to our website, you can browse and remain an anonymous user until you decide that you want to register either by creating a membership account or by subscribing to our newsletters and personalized updates, giving your e-mail address as well as your appropriate consent.

After the above registration, it is done through automated processing of your profile, with your personal preferences, interests, behavior, location or movements. The use of the information you provide to us is to provide you with a personalised experience to send you personal notices (for example products you have seen on our website or that are of interest to you) and to be able to tailor the content of our web site according to your searches, history and preferences.

This is done by automated registration as we can know and better satisfy your needs regarding our provided products and services.

Our goal is to be able to discover what you like so that we can provide you with suggestions tailored to your needs and preferences.

Additional data when data is collected by third parties and not directly by the natural person in social media

In houseofjewels.gr  we provide you with the possibility to register by creating a member account (sign up) or login to your account (sign in) using your social media accounts (Facebook, Google +), without the need to remember passwords through automated safe mode which is carried out with the direct communication of our systems with the respective social network.

A prerequisite for the use of the above automated sign up/sign in function is to authorize the respective social media for this use, which at the same time empowers the media to transfer to us your personal data which you have declared as public in the social media. At the time of authorization you have an update on exactly what information you will be passed and you have the option of selecting some of them.

Your authorization to the instrument takes place once and is valid until you, on your own action, interrupt it (look for the relevant functions – options in your personal social media account).

Your personal information that we collect from social networks, if these are public and only with your consent, is your name, surname, email, birthday, gender, and any other information you have stated as public in the medium Social networking. This information is used to create a member account and its needs as described in the "Create a member account" section.

Links to other sites.

Our website may contain links to foreign sites. QUALITY FASHION BRANDS is not responsible for the privacy practices or the content of other web sites that do not belong to QUALITY FASHION BRANDS. We therefore recommend that you carefully read the privacy statements of these foreign sites.

In houseofjewels.gr  , the protection of your rights and personal data is of major importance. This is why the company is in line with the European regulation on the protection of personal data that comes into force from May 25, 2018. We would therefore like to ask for your consent to receive promotional updates, all the news regarding our company and to have a personalised experience of use on our site.

Your name, email, or phone number are necessary to continue our communication.

You can find more information about the privacy and privacy statement above!

Give us your consent to:

To send you all our news and our daily offers

Have personalized communication and user experience on the site

And don't worry, you can change your mind at any time and revoke your consent. How? By selecting the Unsubscribe button you will find in every communication or by sending us an email at info@houseofjewels.gr.

Remember that you can only give consent if you are over 16 years old.

 

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